Frequently Asked Questions (FAQs)


Which grades does DigiCampus provide video lessons for?

Grade R-12.

What learning material does DigiCampus offer Grade 12 learners?

We have a large library of video lessons and exam preparation material.

Does it cost anything to register on DigiCampus?

No, DigiCampus is free to use, whenever you like.

When I try to register, a blank screen appears. What can I do?

Refresh the page. (Press Ctrl + F5 on your keyboard).


Try the registration process again.


Send an email with your registration details to: support@digicampus.co.za


Registration Details:

  • Name:
  • Surname:
  • Mobile number:
  • Your email:
  • Password:

When will I be able to access the latest term’s lessons?

Keep checking the website as we upload new material on a daily basis.

Why do I get “An account has already been created for this user…” error?

Click on on “Here” on the registration page to login; or click on “Login” from the digicampus.co.za website.


If that doesn’t work, try to reset your password.


Send an email with your registration details to: support@digicampus.co.za


Registration Details:

  • Name:
  • Surname:
  • Mobile number:
  • Your email:
  • Password:

Why can’t I select different subjects?

Content is currently still in the process of being uploaded for all subjects. Please be patient as our pool of resources grows.

Why do I keep getting an “Email Invalid” error pop up?

Ensure that your email address is correct and valid – for example, check that there are no commas (,) where a full stops (.) should be.


Refresh the page. (Press Ctrl + F5 on your keyboard).


Send an email with your registration details to: support@digicampus.co.za


Registration Details:

  • Name:
  • Surname:
  • Mobile number:
  • Your email:
  • Password:

Why does the webpage take so long to load?

Slow, unresponsive webpages can be caused by a slow internet connection. Please check the speed of your internet connection, restart your router or contact your service provider.


Try logging in again.


Check that you are using Google Chrome or update Google Chrome.


I am unable to register and receive a message telling me to contact support.

Ensure that your details are correct, that a valid email address has been used and the correct password has been typed in. Please make sure that all the required fields are filled in correctly.


Send details to: support@digicampus.co.za and change your password after you log in.


Registration Details:

  • Name:
  • Surname:
  • Mobile number:
  • Your email:
  • Password:

I have registered but can’t access the next screen. All I see is a blank page.

Refresh the page. (Press Ctrl + F5 on your keyboard).


Ensure that you are using Google Chrome or update Google chrome.


Check your internet connection and speed.

I am unable to register.

Ensure that your details are correct and that there are no extra spaces.


Refresh the page. (Press Ctrl + F5 on your keyboard) and enter your details again.

Send an email with your registration details to: support@digicampus.co.za.


Registration Details:

  • Name:
  • Surname:
  • Mobile number:
  • Your email:
  • Password:

I am unable to log in.

Ensure that your details are correct and that there are no extra spaces.

Try to refresh the page and enter the required details again.

Reset your password.


Ensure that you are using Google Chrome or update Google chrome.


Contact support@digicampus.co.za for further assistance.


I have registered but haven’t received a confirmation email and am unable to login.

You won’t receive an email after registration. Just click on “Here” to login from the registration page or click on “Login” from the digicampus.co.za website.


Why are there only 2/3 subjects for my specific grade?

All subjects will be on the site soon. We upload new material daily.


Are the lessons ‘Deaf Friendly”?

We currently do not offer Deaf Friendly lessons but are looking into doing so in the future.


Can you deregister from the system?

DigiCampus is a free platform and you can stop using it whenever you want to.